Ever since technology has taken over our lives, we often need a trusted IT support specialist ready to help us at any time. In this article you’re going to find out why you need the support of an IT specialist, and what can one do for you. You’re going to learn what terms like ‘managed IT services’ mean, and you’ll decide if your business will be safer and better with or without these kinds of services.

What Can an IT Support Specialist Do for You?

An IT support specialist is the one that makes sure everything about your technology system is working smoothly and without errors. No matter if we are talking about personal systems, or the ones of a business, technology is probably a present part of your life. It’s important, especially if you have a business, to make sure that your systems are always working, and doing so correctly! But, what problems exactly can an IT specialist fix for you?

• Software issues – Which refers to things like: cybersecurity threats, crashes, application and calculation errors, performance issues, and even slow internet problems.
• Hardware issues – Refers to: motherboard failure, keyboard issues, fan noises, blue screen/no display on when power is on, and any other issues that are caused by the malfunctioning of physical components like USB, hard drive, or memory modules.

Some of these will happen sooner or later, and you need a skillful IT support specialist that can help you promptly fix any problem! But, besides fixing already existing problems, they can help you in other ways too.

• Maintenance – Maintaining the security, and the stable functioning of your systems (this is called ‘managed IT’) e.g. updating software/hardware.
• Guidance and training
• Setting up your new system

These are some of the things that a specialist can do for you, if you choose someone who is a professional!

How To Choose the Correct IT Specialist

As almost everyone has at least a phone – if not another type of device as well – many claim to be specialists. Also, beware and learn how to spot scammers Some scammers might directly call you, tell you about a fake problem, trick you into allowing them access into your computer, and having you pay for nothing. Many IT specialists charge for non-existent problems, or they try to find the most expensive solution for your problem. So, check how clear they are with their pricing, and work ethics when it comes to this.

Another good thing to do is to look at their reviews. See what the people that worked with them before say about them. Was the communication good? How quickly did the client receive support? Has their data been secure since using their services? These could be some of the points to look for. Search for these answers either on their site, or through their reviews. Maybe, if it’s important for you, check to see if they offer you flexibility when requesting their service (phone, e-mail), because this shows concern for the client’s needs and desires.

Why: Reasons Why You Need IT Support

Besides all the software and hardware problems that an IT support specialist can fix for you, there are some other smaller things you should consider!

• Remote workers – If you’re working remote, like many people in the world right now, an IT specialist might be needed in your case. You will probably have to set up the physical system (cables, accessories, etc.), then to install the programs you need, and so many other things that you’re not sure how to do. As an example, in Northern, VA, one-quarter of people are working from home.
• Productivity – The seamless function of your business can depend on managed IT services, and IT support in general.
• Security – Even if security was already mentioned, it’s important to remember the data breaches you have to protect yourself from, and the implementing of antiviruses that’s highly needed, especially if you have any kind of sensitive information.
• Cost – Prevention is cheaper than reparation. Managed IT services can make sure that everything is always running smoothly so that you won’t have to pay double the price when you have to urgently fix a problem. If your system is running well, your work is too. You are not losing clients, that have to wait for you to fix technical issues, and your data is also not being stolen.

What do ‘Managed IT Services’ do?

You already heard this a few times now, and might ask yourself: “What exactly is this?”. Simply put, it’s a third-party team of IT specialists that will do your technological maintenance. While your IT specialist is taking care of the detailed, daily tasks, the managed IT team is keeping the wheels turning.

Everything mentioned in the previous section, managed IT will do for you constantly. It will only be easier, and long-term cheaper for you, or your business! Think of 24/7 monitoring, daily checks, identifying potential threats, regular backups, helpdesk services, and so many more depending on the ones offering the service.

If you are living in Northern VA, the part of Virginia with most remote workers, you can look for managed IT services in Northern VA and choose based on the information you just received. Look closely at what they’re offering, and see which one really cares about their clients. Warranties, referrals, and autonomy are always very good signs.

Conclusion

Managed IT services in Northern VA? Look for companies that have the client’s satisfaction as their goal. Take care of your technological systems, and don’t wait until you need a professional, but rather make sure that one is always there to prevent anything from happening. Think of your cybersecurity, or the software or hardware problems that might appear out of the blue. Because it’s cheaper to keep your tea warm, than buy another one every time it goes cold. Don’t let your business go cold because of this. Have an IT specialist on speed dial!

Publication: 20 December 7:10